Condo Owner, if you are feeling frustrated!
Condo-Social: Ensuring transparent issue tracking and resolution
Almost every condo owner encounters a variety of issues related to condo services. And there is no clear way to resolve the problems with low quality of services or rudeness of a condo manager. Sometimes, condo owners go through hell trying to fix the problem because a property manager is not responsive and it takes months to get the problem resolved, but in some cases, the problem stays with a condo owner forever.
For condo service providers, it’s a tool to publicly acknowledge maintenance issues, respond swiftly to owner complaints, and showcase the improvements you’ve made demonstrating genuine care for residents’ experiences.
The result? A reputation for accountability and responsiveness that reflects your company’s values and drives higher owner satisfaction and your company's long-term success.
FREE INTERACTIVE COMPLAINT
Share your problem and get this problem corrected
Click REPLY to start
Interactive Complaint is to help overcome problems fast, using Video/Audio/Text simplified complaint form that will be controlled by condo-social.ca administrator, making sure that a company fixed the problem to an owner's satisfaction.
Every company will be ranked as
- “Highly Responsible” (a company responded fast and fixed the problem fast),
- “Responsive” (a company responded fast, but it takes time to fix the problem),
- “Not Responsible” (a company responded but did not fix the problem),
- “Not Responsive” (a company did not respond at all).
That rank is based on condo owners’ experience and has goals:
- to encourage service providers to provide better quality of services and satisfy condo owner
- to let other condo owners’ know about good and bad experiences related to particular service providers.
